About MedBil

Why we started

[CLIENT INPUT] The origin story. What problem did the founders see, and what were they doing before. Be specific and factual, and include the founding year. Section 13.3 item 2.

This section should not read as a mission statement. It should read as an account of something that happened.

What we believe

Four things, and they shape everything else on this site.

Practices should know what their billing costs. Almost every company in this industry hides its rates behind a sales call. We publish ranges on our pricing page, because a practice owner deciding whether to have the conversation at all deserves to know roughly what they are deciding about.

A denial is not a decision. It is the start of a process most practices never finish, because finishing it takes hours nobody has. Working denials to resolution — and then fixing the cause — is most of the value in outsourcing billing at all.

The people doing your coding should be qualified, and you should know who they are. Every coder we assign holds an active AAPC or AHIMA credential. We publish who they are on our team page.

You should be able to see everything. We work inside your system. Nothing about your own revenue is hidden from you, and the weekly report is written to be read rather than filed.

How we work

A named account lead owns your practice. Not a queue, not a ticket system — a person who knows your specialty, your payers and your history, and who is reachable by phone and email.

Coders are assigned by specialty rather than pooled. A cardiology claim and a behavioural health claim require different knowledge, and pretending otherwise is how generic billing loses money.

Reporting is weekly and operational, monthly and financial. And the engagement is month-to-month with 30 days notice, because a billing company that is not earning its fee should not be able to hold a practice in place with a contract.

By the numbers

[CLIENT INPUT] Only real figures belong here, each with a measurement window — providers served, claims processed annually, states covered, average client tenure. Section 12.7 requires the figure, the source and the window on every statistic. Until those exist, this section stays as it is rather than being filled with estimates.

Certifications and compliance

Every coder holds an active credential from AAPC (CPC, CPB, CPMA, CIC, COC) or AHIMA (CCS, RHIA, CDIP).

We sign a Business Associate Agreement before accessing any data, encrypt data in transit and at rest, restrict access by role, and log PHI access. The detail is on our HIPAA compliance page, which exists because a compliance badge without a page behind it is a claim nobody can check.

SOC 2 Type II status: [VERIFY] — this claim will not appear anywhere on this site until a report exists and the auditing firm is named.

Meet the team

The people who will actually handle your revenue are listed on the team page, with their names, credentials and the specialties they cover.