Medical coding by certified specialty coders
Coding decides whether you are paid correctly, paid late, or flagged for audit. Our coders hold active AAPC or AHIMA credentials and are assigned by specialty.
The problem this fixes
Two coding errors cost practices money in opposite directions. Undercoding — billing a 99213 when documentation supports a 99214 — quietly reduces revenue on every encounter. Upcoding creates audit exposure. Most independent practices drift toward undercoding out of caution, and never learn what that caution costs them.
Then there's specificity. ICD-10 rewards precise diagnosis coding, and unspecified codes increasingly trigger denials or downstream medical necessity challenges.
The cost is invisible from inside the practice, because the people doing the coding are the people who would have to catch it. A provider who has coded a 99213 for the same presentation for six years has no signal telling them the documentation supports more, and no denial arrives to prompt a review. Undercoding is the only revenue problem in a practice that generates no error message at all.
What goes wrong when this is done badly
Four failure modes we see repeatedly, and each one is a process problem rather than an effort problem.
Coding from the superbill alone
A superbill records what was ticked, not what was documented. Coding from full documentation routinely captures services the form did not have a box for, and catches services documented but never billed at all.
Coding to habit after a rules change
E/M selection changed to medical decision making or time, and a lot of practices are still coding to patterns formed under the old documentation rules. The code still exists and still pays, which is exactly why nobody notices.
Unspecified diagnosis codes by default
An unspecified code is faster to select and weaker in every downstream way: it fails medical necessity policies, it undermines authorisation requests, and in risk-adjusted contracts it under-represents the population.
No feedback loop to the provider
A coder who fixes the same documentation gap every month without telling anyone is doing rework forever. Recurring gaps have to go back to the person writing the note.
What's included
Every item below is a deliverable, not a capability statement.
ICD-10-CM diagnosis coding
Coded to the highest specificity the documentation supports.
CPT and HCPCS Level II procedure coding
Full procedure and supply coding against the encounter record.
Modifier assignment and validation
Modifiers 25, 59, XE/XS/XP/XU, 51, 50, LT/RT, 24, 57, 76, 77, 78 and 79.
E/M level assignment
Under current guidelines, based on medical decision making or time.
Surgical coding
Including global period tracking and bundling review.
NCCI edit and MUE compliance checking
Applied before the claim leaves your practice.
Charge reconciliation against the schedule
Catching encounters that were never billed at all.
Coder-to-provider feedback
Documentation gaps reported back so they stop recurring.
Annual code set updates
Applied on schedule, every cycle.
How it works
- 1 Documentation review Each encounter is read against what was actually documented.
- 2 Code assignment By a specialty-matched certified coder, not a general pool.
- 3 Second-level QA review On a [CLIENT INPUT]% sample of coded encounters.
- 4 Provider query Raised where documentation doesn't support the service billed.
- 5 Feedback loop Recurring documentation gaps reported monthly.
Code set calendar
| Code set | Update cycle | Effective |
|---|---|---|
| ICD-10-CM / ICD-10-PCS | Annual | 1 October |
| CPT | Annual | 1 January |
| HCPCS Level II | Annual, with quarterly interim updates | 1 January |
What you get back
- Coded encounters returned inside your agreed turnaround window
- A monthly documentation-gap report by provider
- Compliant provider queries, logged and auditable
- Annual code set updates applied without a change request
Who this is for
- Practices whose providers code their own encounters
- Practices that suspect they are undercoding but cannot prove it
- Multi-specialty groups needing coders matched per specialty
- Practices preparing for or recovering from a payer audit
What we measure
The numbers this service actually moves. You see all of them weekly, in your own system, with the benchmark alongside.
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Coding accuracy rate The share of audited encounters where the code billed is supported by the documentation, measured on a QA sample rather than asserted. Reported by coder and by provider.
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E/M level distribution by provider Your distribution against specialty peers. Skewed low is undercoding, and it costs money on every encounter. Skewed high is audit exposure. Both are visible in the same chart.
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Query rate and query turnaround How often documentation does not support the service performed, and how quickly providers respond. A rising query rate on one provider is a training conversation, not a coding problem.
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Coding-attributable denial rate Denials caused by code, modifier or specificity problems, tracked separately from front-end causes so the two do not hide each other.
Benchmark ranges are sourced from MGMA and HFMA MAP Keys. MedBil's own figures are published only with a stated measurement window, per specification section 12.7.
Where this matters most
The specialties where this part of the cycle carries the most risk and the most recoverable revenue.
Start with your own numbers
We measure your denial rate, A/R ageing and net collection rate against industry benchmarks before you commit to anything. You keep the analysis either way.
- 90 days of claims data, no patient identifiers needed
- A written analysis, not a sales deck
- No contract, and no obligation to proceed
- Client results published with a stated measurement window, once available
Questions about medical coding
What credentials do your coders hold?
Active CPC, CPB, CPMA, CIC or COC from AAPC, or CCS, RHIA or CDIP from AHIMA.
Do you code from the chart or from a superbill?
Both, though coding from full documentation captures more.
Will you query me about documentation?
Yes. Compliant queries are how we avoid both undercoding and audit risk.
Can you code for multiple specialties in one practice?
Yes — coders are assigned per specialty.
Related
Where this connects to the rest of the cycle.
Accounts Receivable Recovery
We work aged and legacy receivables other billers gave up on.
See A/R recoveryEligibility & Benefits Verification
Coverage and benefits confirmed before the visit, not after the denial.
See eligibility verificationPrior Authorization Services
Auth requests submitted, tracked, and escalated so procedures aren't delayed.
See prior authorization